How to Install an eSIM on Samsung Galaxy Devices: Complete Setup Guide 2025
With eSIM technology, you can connect to mobile networks without needing a physical SIM card. Installing an eSIM is easier than ever on compatible Samsung Galaxy devices. BitJoy will guide you through making a quick connection in just a few minutes.
With eSIM technology, you can connect to mobile networks without needing a physical SIM card. Installing an eSIM is easier than ever on compatible Samsung Galaxy devices. BitJoy will guide you through making a quick connection in just a few minutes.
- 1. Preparation Before Installing an eSIM
- 2. Methods to Install an eSIM on Samsung Galaxy
- 3. Common Issues When Installing an eSIM on Samsung Galaxy
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4. Frequently Asked Questions About eSIM Installation on Samsung Devices
- 4.1 Will installing an eSIM erase my data?
- 4.2 Can I have both a physical SIM and an eSIM active at the same time on my Samsung phone?
- 4.3 How many eSIM profiles can I store on my Samsung Galaxy device?
- 4.4 What happens to my eSIM if I reset my Samsung phone to factory settings?
- 4.5 Can I transfer my eSIM to another Samsung phone?
- 4.6 Do all mobile carriers support eSIM on Samsung devices?
- 4.7 Is there a cost to install or use an eSIM?
Preparation Before Installing an eSIM
Before installing your eSIM, follow these steps to access your eSIM details:
- Log in to your account
- Go to the My eSIMs section
- Tap the Details button for the eSIM you want to install
- Tap Install eSIM/Access Data
- Choose your preferred method: Direct, QR Code, or Manual
- If using QR Code or Manual, display the code on another device or copy the manual activation info

Make sure you’re prepared with the following:
- A Samsung Galaxy phone that supports eSIM
- Activation info from your carrier
- A reliable Wi-Fi connection
Methods to Install an eSIM on Samsung Galaxy
There are several ways to install an eSIM on your Samsung Galaxy device, depending on your carrier and the information provided. If you want a quick start, BitJoy offers eSIMs with easy activation steps optimized for Samsung Galaxy devices.
Direct Installation via Settings
Install your eSIM directly from the device settings with these simple steps:
- Open Settings and tap on Connections
- Go to SIM card manager
- Tap Add mobile plan
- Use your camera to scan the QR code provided by your carrier
- If prompted, enter the confirmation code to activate the plan
Once installed, the eSIM will appear in your SIM card settings and can be managed from there.

Manual Installation
If QR code installation isn't an option, you can install your eSIM manually by following these steps:
- Set up the APN (Access Point Name) using the details from your carrier
- Make sure Mobile Data is turned on
- Turn on Data Roaming, especially if you’re using the eSIM while traveling
- (Optional) Disable your primary physical SIM to avoid network conflicts during the setup
This method works best when QR code scanning is unavailable or not supported by the network provider.

QR Code Installation (Detailed Step-by-Step)
If you're installing via QR code, follow this guided process:
- Scan the QR code using your device’s built-in scanner or SIM card manager
- Once detected, tap to add the mobile plan
- The eSIM profile will activate automatically
- Go to SIM card manager to view and manage the active eSIM
This method is quick and user-friendly, especially when using a second device to display the QR code.

Common Issues When Installing an eSIM on Samsung Galaxy
Although installing an eSIM on a Samsung Galaxy device is usually simple, some users may run into issues. Here are the most frequent problems and how to resolve them.
- QR Code Issues:
If the QR code doesn’t scan, clean your camera lens and ensure the code is clearly visible. Adjust lighting or screen distance as needed. If the code is expired or already used, request a new one from your carrier.
- Connectivity Problems:
After installation, no signal may mean the eSIM isn’t enabled. Try restarting your phone, toggling Airplane Mode, or enabling data roaming if abroad. Removing your physical SIM may also help avoid conflicts.
- Activation Errors:
Messages like “eSIM isn’t ready” or “Plan already in use” often signal a delay or leftover activation on another device. Wait a few minutes, check your connection, and restart your phone to try again.

- Device-Related Issues:
Make sure your Samsung model supports eSIM and is carrier-unlocked. Some models don’t support eSIM, and outdated software may cause problems. Check for system updates to ensure compatibility.
- Other Potential Issues:
Incorrect APN settings or multiple saved eSIM profiles can cause conflicts. Enter APN details manually if needed and delete unused eSIMs to avoid setup or connectivity issues.
Frequently Asked Questions About eSIM Installation on Samsung Devices
You've got questions about installing eSIMs on your Samsung Galaxy? Here are some frequently asked questions to shed some light:
Choose your the eSIM plans:
Will installing an eSIM erase my data?
Generally, no. Installing an eSIM profile is similar to configuring a new SIM card. It doesn't typically involve wiping your phone's internal storage or personal data. However, it's always a good practice to back up your important data before making any significant system changes to your device, just in case.
Can I have both a physical SIM and an eSIM active at the same time on my Samsung phone?
Yes, most eSIM-compatible Samsung Galaxy devices support Dual SIM Dual Standby (DSDS) functionality. This means you can have both your physical SIM card and your eSIM active and registered on the network simultaneously. You can usually choose which SIM to use for calls, messages, and mobile data in your phone's settings.

How many eSIM profiles can I store on my Samsung Galaxy device?
The number of eSIM profiles you can store can vary depending on your specific Samsung Galaxy model. Typically, you can store multiple eSIM profiles (for example, for different countries or carriers). However, only one eSIM profile can be active at any given time. You can easily switch between the stored profiles in your phone's settings.
What happens to my eSIM if I reset my Samsung phone to factory settings?
Performing a factory reset will typically erase the eSIM profile that is currently installed on your device. If you plan to continue using the same eSIM after the reset, you will likely need to reinstall it by scanning the QR code or entering the activation details provided by your carrier again. Some carriers might offer a way to reactivate the eSIM without a new QR code, so it's worth checking with them.
Can I transfer my eSIM to another Samsung phone?
Transferring an eSIM to a different device isn't as straightforward as moving a physical SIM card. The process usually involves deactivating the eSIM on your current device and then activating it on the new device. The exact steps can vary depending on your mobile carrier. Some carriers might require you to request a new QR code or activation details for the new phone. It's best to contact your carrier for specific instructions on transferring your eSIM.
Do all mobile carriers support eSIM on Samsung devices?
No, not all mobile carriers currently support eSIM technology. The availability of eSIM services depends on the carrier and the country. You'll need to check with your desired mobile carrier to confirm if they offer eSIM plans and support Samsung Galaxy devices.
Is there a cost to install or use an eSIM?
The cost associated with eSIMs can vary. Some carriers might charge a small fee for the initial eSIM activation or for generating a new QR code. The cost of the mobile plan itself is usually the same whether you're using a physical SIM or an eSIM. It's best to check with your carrier about any potential fees.
Read more:
How to Check if My Phone Is eSIM Compatible: Step by Step
eSIM in Apple Watch: Everything You Need to Know and How to Set It Up